Frequently Asked Questions About Mural Tours
At ArtWorks, we are delighted to hosts individuals, families, tourist groups, corporations, schools, clubs and more on our ArtWorks Mural Tours. We recommend you review our Mural Tour homepage and read below for frequently asked questions on how our mural tours work. We look forward to seeing you soon!
Questions & Answers about ArtWorks Mural Tours
I have a Groupon that is close to expiring. What can I do?
ArtWorks is extending the expiration dates of all Groupons purchased since November 2019 because of the delay in our mural tour season due to COVID-19. Find out more here.
Do I need to buy tickets in advance or can I buy tickets on-site on the day of the tour?
Guests on the tour must register and buy tickets in advance to attend an ArtWorks mural tours. ArtWorks does not sell any tickets on-site on the day of the tour. You may buy tickets online or click here to contact our Mural Tours Coordinator.
How will I find my tour group?
Starting in 2021, all tours start and end at the first mural stop, so check your tickets for more details. There will be one or two tour guides with ArtWorks t-shirts checking registration 15 minutes prior to the start of the tour.
Do you offer any promotions or discounts?
How long are the tours?
ArtWorks mural tours are typically around 90 minutes unless otherwise listed. Because our tour guides encourage participation, the exact time of each tour varies.
How strenuous is the walk? Do I have to stay on my feet the whole time or will we able to sit?
Our walking tours are around a mile in length. The sidewalks are old in some areas so we suggest that visitors wear sturdy comfortable shoes and be cautious when walking through the city. Each tour description provides more information on the particular routes. Guests on the tour are expected to stay on their feet the whole time and there are few opportunities to sit along the tour route.
Are there bathroom breaks during the tour?
We do not stop at any restrooms or take any bathroom breaks during the tour but guests may be able to find a restroom in one of the businesses on the tour route if there is an emergency.
Are refreshments provided during the tour?
ArtWorks does not provide any refreshments during the tour but we encourage you to bring your own food and drinks if you would like refreshments. Our private groups tours can end near a restaurant or café and we are happy to help get your group to a nearby stop to end the tour.
Are walking tours safe?
Yes! ArtWorks tours walk through the Central Business District. Over-the-Rhine and Pendleton. Tours are led by one or two guides, and the routes are planned with safety in mind and stay primarily on main roads that have a fair amount of foot traffic.
What if it rains the day of my tour?
ArtWorks mural tours operate rain or shine. We suggest guests bring an umbrella or poncho in the event of rain. In the event of severe weather conditions, we will cancel the tour and refund your ticket price. You will be notified by the tour coordinator of cancellation via email.
Can I get a refund if I cancel my ticket?
With COVID-19 ArtWorks has relaxed its refund policy. If you are unable to attend a tour, consider gifting the tour tickets to a friend or family member or converting the fee into a tax-deductible donation. We also give refunds in the event of severe weather. Please reach to to the Mural Tour Coordinator directly to request a refund.
Can ArtWorks accommodate large groups?
Because of safety issues around COVID-19, all tours are limited to 15 guests per tour. In a typical year, ArtWorks limits tour groups to 30 people to create an intimate and enjoyable environment for our guests. Specialized private tours can be scheduled online or by clicking here to contact our Mural Tour Coordinator.
Are tours accessible for those will disabilities or limited mobility?
ArtWorks is happy to accommodate guests with disabilities if given advanced notice. Please click here to contact our Mural Tour Coordinator to make arrangements to best serve your needs.
I am interested in a tour between November – April. What are my options?
ArtWorks runs its public weekend tours between May – October each year. We can accommodate Private Group Tours and Mural Tour Presentations through the year. If you have a small party and are interested in a tour during our off-months, we recommend Pedal Wagon’s Cincinnati Mural Tour, in which part of the proceeds support ArtWorks’ mission.
I am interested in touring the murals on my own. Do you have a mural map?
If you want to explore on your own, we recommend downloading our map of the murals of Downtown, Over-the-Rhine, Pendleton and Walnut Hills (PDF). You can also purchase our mural book, 2017’s Transforming Cincinnati: How a Decade of ArtWorks Murals Changed People and Communities Forever.